Privacy Policy

Word from the Company

Serona Health Pvt Ltd is an organization conceived to address and bridge the gap between IT and the healthcare industry. Serona Health aims to enhance and evolve the interdependence of either domains through a blend of experienced technology experts and practicing healthcare professionals. Medmavins health initiative for kids aged 8 and above is aimed to impart knowledge regarding the human body and health issues that help them learn, understand and adopt healthy lifestyle. We believe, for a kid to understand do's and don'ts, he should first understand "WHY?" The comics/e-books educate, engage and entertain kids by transporting the readers into an enthralling world of adventure illustrated using rich graphics. In an effort to reach out to schools about our various health programs, we have found that a school management software application enhances the outreach and implementation of our programs effectively. With this noble ideal we have developed the School mavins school management application.

We understand that you may have questions about how this Product collects and uses information and we have prepared this statement to inform you of the privacy principles that govern the Product (the “Privacy Policy”). We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail in Part C below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, or with your consent, so it is important for you to review Privacy Policy.

This Privacy Policy contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organized this Privacy Policy by major processes and areas so that you can quickly link to the information of most interest to you. The bottom line is that meeting your needs and expectations form the foundation of everything we do – including protecting your privacy.

Personal information on this Product is collected by Serona Health Private Limited and if after reviewing this Privacy Policy you have any questions or privacy concerns please send an e-mail

Changes in Privacy Policy

Serona Health Private Limited wants you to be always aware of what personal information we collect, how we use it and under what circumstances we disclose it. All personal information, as further described in Part B, that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. Serona Health Private Limited reserves the right to change the Privacy Policy from time to time at its sole discretion, and will prominently post any material changes on the home page of the Product. You will be given the opportunity to opt-out. If as the result of such changes, you want to alter the ways in which Serona Health Private Limited is allowed to use your personal information, you can do so by following the procedure described in Section Creating and Updating Your Personal Account and Preferences. You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Product after such notice has been posted for thirty (30) days with the following exception: if at the time you provide personal information to Serona Health Private Limitedyou limit how such information will be used to communicate with you by Serona Health Private Limitedor by third parties, Serona Health Private Limitedwill not change your preference in this regard without your express consent.

Third Party Products

Serona Health Private Limited does not control the information collection and distribution policies on Internet domains other than those Internet domains that are under the control of Serona Health Private Limited itself. Serona Health Private Limitedis not responsible for any use of the information including click-stream data that you may create when using such third party sites.

Legal Issues

This is a Indian Product and is subject to Indian law. Serona Health Private Limited will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Serona Health Private Limitedguests, visitors, associates, or property (including this Product), or to others. As mentioned above, laws related to personal identifiable information vary by country.

Serona Health Private Limitedmay be required by law enforcement or judicial authorities to provide personally identifiable information to appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information upon receipt of the appropriate documentation. Serona Health Private Limitedmay also provide information to law enforcement to protect its property and the health and safety of individuals as permitted by statute.

Legal Issues

Student, Teachers, Parent Data

• Not collect, maintain, use or share student personal information beyond that needed for authorized
• educational/school purposes, or as authorized by the parent/student.
• Not sell student personal information.
• Not use or disclose student information collected through an educational/school service (whether
• personal information or otherwise) for behavioral targeting of advertisements to students.
• Not build a personal profile of a student other than for supporting authorized educational/school
• purposes or as authorized by the parent/student.
• Not make material changes to school service provider consumer privacy policies without first
• providing prominent notice to the account holder(s) (i.e., the educational institution/agency, or the
• parent/student when the information is collected directly from the student with student/parent
• consent) and allowing them choices before data is used in any manner inconsistent with terms they
• were initially provided; and not make material changes to other policies or practices governing the
• use of student personal information that are inconsistent with contractual requirements.
• Not knowingly retain student personal information beyond the time period required to support the
• authorized educational/school purposes, or as authorized by the parent/student.
• Collect, use, share, and retain student personal information only for purposes for which we were
• authorized by the educational institution/agency, teacher or the parent/student.
• Disclose clearly in contracts or privacy policies, including in a manner easy for parents and
• teachers to understand, what types of student personal information we collect, if any, and the
• purposes for which the information we maintain is used or shared with third parties.
• Support access to and correction of student personally identifiable information by the student or
• their authorized parent, either by assisting the educational institution in meeting its requirements
• or directly when the information is collected directly from the student with student/parent consent.
• Maintain a comprehensive security program that is reasonably designed to protect the security,
• privacy, confidentiality, and integrity of student personal information against risks – such as
• unauthorized access or use, or unintended or inappropriate disclosure – through the use of
• administrative, technological, and physical safeguards appropriate to the sensitivity of the
• information.
• Require that our vendors with whom student personal information is shared in order to deliver the
• educational service, if any, are obligated to implement these same commitments for the given
• student personal information.
• Allow a successor entity to maintain the student personal information, in the case of our merger or
• acquisition by another entity, provided the successor entity is subject to these same commitments
• for the previously collected student personal information.


This Product does not collect personally identifiable information from your computer when you use the Productexcept while storage backing up online on our servers. This means that, unless you voluntarily and knowingly provide us with online storage back up, we will not know your name, your e-mail address, or any other personally identifiable information. When you request a page from our Product, our servers log the information provided in the HTTP request header, JavaScript or similar technical tools, including the IP number, the time of the request, the URL of your request and other information. We collect such information in order to make our Product function correctly and provide you the functionality that you see on this Product, as our servers use this information to deliver to you the pages on this Product. We also use this information to better understand how visitors use our Product and how we can better tune our Product, its contents and functionality to meet your needs.

Information We Collect

As a visitor to this Product, you can engage in many activities without providing any personal information as described above in Section Browsing. In connection with other activities, such as subscribing to the services offered on the Product, utilizing online software applications or purchasing any of the products and services available on the Product, Serona Health Private Limitedmay ask you to voluntarily supply us with certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities and/or make any purchases. If you elect to engage in these activities or make purchases, however, Serona Health Private Limitedmay ask that you provide us personal information, defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including but not limited to your first and last name, mailing address (including ZIP code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information.

You never have to answer any questions, and you can decline this exchange of information at any time. However, if you should choose to withhold requested information, we may not be able to provide you with some of the services dependent upon the collection of this information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary .If you do not provide the mandatory data with respect to a particular activity or purchase, you will not be able to engage in that activity or make such a purchase.

Serona Health Private Limitedis the sole owner of the information it gathers on its site. Serona Health Private Limitedwill only share your information with outside parties in ways that are described in this privacy statement or if we are required to do so by law or in the good-faith belief that such action is necessary in order to conform to the requirements of the law, cooperate with law enforcement agencies, or comply with a legal process served on our Product.

When you use the Product, Serona Health Private Limitedor third parties authorized by Serona Health Private Limitedmay also collect certain technical and routing information about your computer to facilitate your use of the Product and its services. When you back up storage online over the Internet, your Internet browser (such as Netscape Navigator® or Microsoft Internet Explorer®) automatically transmits some information to Serona Health Private Limitedevery time you back up online on our servers. Examples of such information include the URL of the Web page you were just on (known as the “Refer”), the IP (or Internet Protocol) address of the computer you are using, or the browser version you are using to access our Product. All of this information may be collected by Serona Health Private Limitedand used to analyze the activity on the Product and help improve our offerings to you.

We use such data to facilitate and track your use of the Product and its services. Serona Health Private Limitedalso uses such environmental variables to measure traffic patterns on the Product.

Serona Health Private Limitedhas established relationships with various service providers whose services are available to you from this Product or from web sites that are linked to this Product. Typically, these providers offer services that Serona Health Private Limitedcustomers might find useful, such as those that can be used in conjunction with Serona Health Private Limitedservices and products.

Accessing and Updating Your Personal Preferences

You may access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications from Serona Health Private Limitedor third parties) by writing Serona Health Private Limitedat

Securing the Transmission and Storage of Information

We treat the information you provide to us as confidential information. It is, accordingly, subject to our company’s security procedures and corporate policies regarding protection and use of confidential information. After personally identifiable information reaches Serona Health Private Limitedit is stored on a server with physical and electronic security features as customary in the industry, including utilization of login/password procedures and electronic firewalls designed to block unauthorized access from outside of Serona Health Private LimitedAllSerona Health Private Limitedemployees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.


How Your Personal Information Is Used

Serona Health Private Limitedcollects your information in order to record and support your participation in the activities you select. We will use your e-mail address to send a confirmation and, if necessary, might use the other information to contact you for help to process the purchase or service you have selected. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. Your personal information is also used to keep you informed about product upgrades, patches, special offers, and other products and services of Serona Health Private Limitedand selected third parties if you have so opted to receive such communications.

Serona Health Private Limitedmay collect information about the use of the Product, such as the types of services used and how many users we receive daily. This information is collected in aggregate form and Serona Health Private Limitedmayuse this statistical data for internal statistical analysis, marketing, or similar promotional purposes.

Serona Health Private Limitedrecognizes and appreciates the importance of responsible use of information collected on this Product. Without your consent, Serona Health Private Limitedwill not communicate any information to you regarding products, services, and special offers available from Serona Health Private Limitedor its affiliates, although we may find it necessary to communicate with you regarding your use of the services on this Product or the products you have purchased from Serona Health Private LimitedExcept in the particular circumstances described in this Privacy Policy, Serona Health Private Limitedwill also not provide your name to other companies or organizations without your consent.

Public Announcements

With you prior consent, Serona Health Private Limitedmay identify you to the public as its customer and describe in a customer case study the services and solutions delivered by Serona Health Private Limitedto you. Serona Health Private Limitedmay also issue one or more press releases, containing an announcement relating to of the execution and delivery of the agreements between you and Serona Health Private Limitedand/or the implementation of the product by you. Nothing contained in this section shall be construed as an obligation by you to disclose any of your proprietary or confidential information to any third party. In addition, you may opt-out from this Section by writing an opt-out request to Serona Health Private Limitedat

Disclosure of Information to Third Parties

Serona Health Private Limiteddoes use the services of third parties, such as e-mail service providers, purchase and order processing merchants and marketing companies that act as independent contractors on behalf of Serona Health Private LimitedThese parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose Serona Health Private Limitedspecifies. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personal information to entities outside of the Serona Health Private Limitedaffiliates for their use without your approval.

Serona Health Private Limiteddoes use the services of third parties, such as e-mail service providers, purchase and order processing merchants and marketing companies that act as independent contractors on behalf of Serona Health Private LimitedThese parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose Serona Health Private Limitedspecifies. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personal information to entities outside of the Serona Health Private Limitedaffiliates for their use without your approval.

Serona Health Private Limitedmay disclose your personally identifiable information if we believe in good faith that we are required to do so in order to comply with applicable law, a subpoena, or other legal process. Serona Health Private Limitedmay also disclose personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Privacy Policy or End User License Agreement or to protect the safety of our users and the public or under confidentiality agreements with certain third parties which assist us in developing, operating and maintaining Serona Health Private Limitedproducts.

In the event that all or substantially all of Serona Health Private Limitedstock and/or assets are transferred or sold to another entity, Serona Health Private Limitedmay transfer personally identifiable information to the acquiring entity. If, as a result of such a business transition, your personally identifiable information will be used in a materially different manner, you will be given choice consistent with our policy regarding notification of changes.

Choices Available to You

You can always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using the Serona Health Private LimitedProduct. Please note, however, if you should choose to withhold requested information, we may not be able to provide you with some of the services dependent upon the collection of this information.

You can choose at anytime to opt out of receiving emails from Serona Health Private Limitedor from having your personally identifiable information shared with selected companies. If you want to opt out, you can do so by editing your preferences with respect to email or the sharing of information. If you elect to “opt out” we will not, as applicable, share your personal information with third parties or send you emails. However, we may continue to use your personal information for internal purposes, to enhance your user experience or as necessary to administer the Product or comply with applicable law.

We reserve the right to send a one-time registration confirmation email, and infrequent service alert messages to users to inform them of specific changes that may impact their ability to use a service they have previously signed up for, regardless of email contact opt-in status. We also reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of our End User License Agreement.

Serona Health Private Limitedis retaining these rights because in limited cases we feel that we may need the right to contact you as a matter of law or regarding matters which will be important to you. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications are rare.


This Privacy Policy statement was last updated on JUNE 30, 2014. Serona Health Private Limitedhas created this Privacy Policy statement in order to disclose our information gathering and dissemination practices for this Product, Serona Health Private Limitedabides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. Upon reading this Privacy Policy statement, you will know:-

1. What personally identifiable information of yours or third party personally identifiable information is collected from you through the Product, as such term is defined below.
2. The organization collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection, use and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Serona Health Private Limitedcontrol.
7. How you can access and correct any inaccuracies in the information collected about you.

Questions regarding this statement should be directed to the Serona Health Private LimitedProduct coordinator by emailing or writing to us at the following address: Plot No. 28 & 30, Road No. 3 Jupiter Colony, Secunderabad, Sikh Village, Bowenpally, Hyderabad 500009, Telangana, India

If you feel that Serona Health Private Limitedhas not complied with the policies outlined in this privacy statement please submit a report at

Serona Health Private Limitedtakes and addresses its users’ privacy concerns with utmost respect and attention.If you believe that there was an instance of non-compliance with this Online Privacy Policy with regard to your personal information or you have other related inquiries or concerns, you may write or contact Serona Health Private Limitedat

In your message, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Serona Health Private LimitedOnline Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.